Terms of Service

Last updated: April 2026

TERMS OF SERVICE

Last updated April 17, 2026

AGREEMENT TO OUR LEGAL TERMS

We are AIM Works LLC ("Company," "we," "us," "our"), a company registered in Ohio, United States.

We operate https://getaimworks.com and https://app.getaimworks.com, as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

AIM Works is a web-based AI-powered engineering design platform for mechanical, electrical, and plumbing (MEP) engineers. The platform provides physics-based calculation tools, AI-assisted design features, and code compliance checks for HVAC and building systems design. AIM Works is a subscription-based service intended for use by engineers, engineering students, and design professionals.

You can contact us by email at support@getaimworks.com or by mail to: AIM Works LLC, 7119 Dunn Rd, Cincinnati, OH 45230, United States.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and AIM Works LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

We recommend that you print a copy of these Legal Terms for your records.

Important — Professional Responsibility

AIM Works provides advisory calculations, estimates, and design screening only. All outputs are preliminary and must be independently verified by a qualified professional before they are relied upon or used on any project. AIM Works does not perform engineering services, is not a substitute for the professional judgment of a licensed engineer, and produces no stamped, sealed, or issued-for-construction designs. The licensed engineer of record remains solely responsible for all designs, code compliance, and life-safety decisions. See Section 2 — Professional Responsibility & No Engineering Services.

TABLE OF CONTENTS

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. PROFESSIONAL RESPONSIBILITY & NO ENGINEERING SERVICES

Advisory and screening tool only. AIM Works provides physics-based calculations, estimates, code-screening checks, and AI-assisted guidance intended to support the work of a qualified engineer. The Services are an advisory and screening tool. They are not an engineering deliverable and are not a design of record.

Outputs are preliminary and must be independently verified. Every calculation, recommendation, schedule, drawing aid, compliance indicator, and AI response produced by the Services is preliminary and must be independently reviewed, checked, and verified by a qualified professional against applicable codes, standards, manufacturer data, and project-specific conditions before it is relied upon or used on any project. Automated results may contain errors, omissions, simplifying assumptions, or method limitations.

No engineering services; no professional relationship. AIM Works LLC does not perform engineering services, does not practice engineering, and does not act as an engineer, consultant, or advisor of record on your project. Use of the Services does not create an engineer-client or other professional relationship between you and AIM Works LLC. The Services are not a substitute for the education, experience, judgment, or professional review of a licensed engineer.

No stamped or sealed designs. The Services do not produce stamped, sealed, signed, certified, or issued-for-construction documents, and nothing generated by the Services should be represented as such. Any professional seal, signature, or certification must be applied by a licensed professional exercising independent professional judgment over the final work product.

You are the responsible professional. By using the Services in connection with any design, calculation, or engineering work product, you represent and warrant that you are, or that you work under the direct supervision and responsible charge of, a professional who is duly licensed and in good standing in the applicable jurisdiction. You (or that licensed professional) are the sole engineer of record and are solely and exclusively responsible for all designs, calculations, drawings, specifications, code and regulatory compliance, constructability, and life-safety decisions on your projects, including the independent verification of any output of the Services. AIM Works LLC assumes no responsibility or liability for any design, decision, or work product created with, based on, or informed by the Services.

3. OWNERSHIP OF YOUR PROJECT DATA

You own your project data. As between you and AIM Works LLC, you retain all right, title, and interest in and to the project information you enter into the Services and the calculation results and other outputs the Services generate from that information (together, your "Project Data"). We do not claim ownership of your Project Data.

Limited license to operate the Services. You grant us a limited, non-exclusive, worldwide license to host, store, copy, transmit, process, and display your Project Data solely as needed to provide, secure, back up, and support the Services for you — including transmitting the portions of your inputs you submit to the AI features to our AI service provider so those features can respond. This license exists only to run the Services and ends when your Project Data is deleted, except for residual copies retained as described in our Privacy Policy.

We do not use your Project Data to train AI models. We do not use your Project Data to train, fine-tune, or improve any AI or machine-learning model, and our AI service provider does not train its models on data submitted through our account under its commercial terms. See our Privacy Policy for details.

Your responsibility for inputs. You are responsible for ensuring you have the rights necessary to submit your Project Data to the Services and that doing so does not violate any confidentiality obligation, client agreement, or applicable law. You are responsible for keeping your own records and backups of your Project Data; export and backup options are provided within the Services.

4. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@getaimworks.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions

Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party's intellectual property rights, or (c) applicable law.

5. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Services for any illegal or unauthorized purpose; and (5) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

One account, one user. Each account is licensed to a single named individual. You are responsible for maintaining the confidentiality of your login credentials, and you agree not to share your credentials with, or permit use of your account by, any other person. Sharing an account among multiple users is a violation of these Legal Terms and grounds for suspension or termination of the account. If your team needs multiple users, contact us at support@getaimworks.com about additional accounts.

6. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

7. USER GENERATED CONTRIBUTIONS

The Services allow you to enter, create, upload, and store content — including your project information, calculation inputs, notes, prompts you send to the AI features, and other materials (collectively, "Contributions" and, where the content is your project information and its results, your "Project Data" as defined in Section 3). Your Contributions are private to your account; the Services are a single-user professional tool and do not publish your Contributions to other users or make them publicly viewable. Any Contributions you transmit are handled in accordance with the Services' Privacy Policy. Ownership of your Project Data is addressed in Section 3. When you create or make available any Contributions, you represent and warrant that they comply with our Legal Terms and that you have the rights necessary to submit them.

8. CONTRIBUTION LICENSE

You and the Services agree that we may access, store, process, and use any information and personal data that you provide and your choices (including settings).

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

9. SUBSCRIPTIONS, BILLING & CANCELLATION

Plans and free trial. The Services are offered on a subscription basis. New accounts may begin with a time-limited free trial (currently 14 days, with a capped number of AI messages and projects). Paid plans (currently "Starter" and "Professional") are billed on a recurring basis and may be purchased on a monthly or annual billing cycle. Current plan names, features, limits, and prices are shown on our pricing page and at checkout, which control in the event of any conflict with this summary.

Automatic renewal. Paid subscriptions renew automatically. Unless you cancel before the end of the then-current billing period, your subscription will automatically renew for another period of the same length (monthly or annual), and the payment method on file will be charged the then-current price for that plan at the start of each renewal period. This continues until you cancel.

Payment processing. Payments are processed by our third-party payment processor, Stripe. You authorize us and Stripe to charge your payment method for all applicable subscription fees and taxes. We do not store your full card details; they are handled by Stripe under its own terms and privacy policy.

How to cancel. You may cancel your subscription at any time through the Stripe Customer Portal, which you can open from the Account page inside the app (Project → Account). Cancellation stops future automatic renewals. Unless otherwise required by law, cancellation takes effect at the end of your current paid billing period, and you retain access to paid features until then; we do not provide prorated refunds for the unused portion of a period. You may also contact us at support@getaimworks.com for help cancelling.

Refunds. Except where a refund is required by applicable law, subscription fees are non-refundable, and partial-period fees and unused AI messages or other plan allowances are not refundable or creditable. If you believe you were billed in error, contact us at support@getaimworks.com and we will review the charge in good faith.

Price changes. We may change subscription prices and the features or limits of a plan. For a change that increases the price you pay at renewal, we will provide advance notice (by email and/or in-app) before the change takes effect, and the new price will apply to your next renewal. If you do not agree to a price change, you may cancel before the renewal date as described above.

Your project data on downgrade or cancellation. Some plans limit the number of projects, AI messages, or features available to you. If you downgrade or your subscription ends, projects or features that exceed your new plan's limits may become read-only or inaccessible, though we do not intentionally delete your Project Data solely because you downgraded. We recommend exporting or downloading a backup of your projects (export and local backup options are available in the app) before downgrading or cancelling. After an account is closed, your data is retained and then deleted in accordance with the retention schedule in our Privacy Policy.

Failed payments. If a renewal payment fails, we may retry the charge, notify you, and provide a short grace period before AI features or paid access are paused or the subscription is downgraded or cancelled.

10. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

11. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

12. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

13. GOVERNING LAW

These Legal Terms shall be governed by and defined following the laws of the State of Ohio, United States. AIM Works LLC and yourself irrevocably consent that the courts of Hamilton County, Ohio shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

14. DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least 30 days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by binding arbitration. The number of arbitrators shall be one (1). The seat, or legal place of arbitration shall be Ohio, United States. The language of the proceedings shall be English. The governing law of these Legal Terms shall be the substantive law of Ohio, United States.

We agree to pay arbitration fees if they are deemed excessive.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

15. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

16. DISCLAIMER

THE SERVICES PROVIDE ADVISORY CALCULATIONS, ESTIMATES, AND DESIGN SCREENING ONLY. ALL OUTPUTS OF THE SERVICES ARE PRELIMINARY AND MUST BE INDEPENDENTLY VERIFIED BY A QUALIFIED, LICENSED PROFESSIONAL BEFORE BEING RELIED UPON OR USED ON ANY PROJECT. THE SERVICES DO NOT PERFORM ENGINEERING SERVICES, ARE NOT A SUBSTITUTE FOR THE JUDGMENT OF A LICENSED ENGINEER, AND DO NOT PRODUCE STAMPED, SEALED, OR ISSUED-FOR-CONSTRUCTION DESIGNS. WE MAKE NO WARRANTY OR REPRESENTATION THAT ANY CALCULATION, RECOMMENDATION, CODE-COMPLIANCE INDICATOR, AI RESPONSE, OR OTHER OUTPUT IS ACCURATE, COMPLETE, CURRENT, CODE-COMPLIANT, OR FIT FOR ANY PARTICULAR PROJECT. AS SET OUT IN SECTION 2, THE LICENSED ENGINEER OF RECORD IS SOLELY RESPONSIBLE FOR ALL DESIGNS, CODE COMPLIANCE, AND LIFE-SAFETY DECISIONS, INCLUDING INDEPENDENT VERIFICATION OF ALL OUTPUTS.

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

17. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US IN THE SIX (6) MONTHS PRIOR TO THE DATE OF ANY CLAIM ARISING, OR $100 USD. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

18. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; (5) any overt harmful act toward any other user of the Services with whom you connected via the Services; or (6) any design, calculation, drawing, specification, engineering work product, or other deliverable that you or those you supervise prepared, issued, sealed, or relied upon that was created with, based on, or informed by the Services, including any claim of professional negligence, errors or omissions, code non-compliance, property damage, personal injury, or economic loss arising therefrom. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

19. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

20. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

21. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

22. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

AIM Works LLC
7119 Dunn Rd
Cincinnati, OH 45230
United States
Phone: (513) 207-7551
Email: support@getaimworks.com